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You can get the Adobe Creative Cloud Cleaner tool from. This tool performs a full cleanup of your system along with fixing the hosts file.
The option “12” performs a special function to clean your HOSTS file of all the entries that could be blocking access to the Adobe Creative Cloud servers.Ĭonclusion: Adobe Creative Cloud Cleaner is helpful when installation of the Adobe Creative Cloud products is failing or not working properly. If you choose “1”, then it performs full cleanup for all the products. After the uninstallation, launch the Adobe CC Cleaner tool and type “e” to choose the English interface (or “j” for Japanese).Īfter you have accepted the license terms, you are shown a list of products that you can cleanup from your PC. The uninstallation is done using the regular process, but it might leave behind some settings and files behind. Next you have to use the Windows’ Control Panel to uninstall all those Adobe Creative Cloud products that you are having problems with. This is necessary because CC Cleaner tool is going to remove all these later on. First of all you should backup all your plugins, settings, profiles and the folders belonging to the Adobe Creative Cloud products. If you are having problems connecting to the Adobe Creative Cloud servers, then this tool can also modify the HOSTS file in order to fix the possible problems.īefore you can use the Adobe CC Cleaner tool, you have to take a few required steps. For fixing the problems like this, Adobe has released a specialized tool called Adobe CC Cleaner.Īdobe CC Cleaner (Creative Cloud Cleaner) can remove the previous installations belonging to the Creative Cloud apps, Creative Suite (CS3, CS4, CS5, CS6) apps, Photoshop Elements, or Adobe Premiere Element software from your PC. You cannot fix these problems just by uninstalling the older software and re-installing the new version (although it could work for a while). The problems could arise because of a number of reasons – corrupt files, corrupt settings, entries in the HOSTS files and so on. If you have installed the pre-release Adobe software in your PC, then it could cause some problems when you later install the new final release version of the same software.
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